FAQs

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Delivery
Costs, timeframes
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Payment
Accepted methods, safety, privacy
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Ordering
Accounts, cancelling, tracking
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Returns
Process, terms

What shipping methods are available?

We ship all UK deliveries under 2KG via Royal Mail. Deliveries over 2KG are sent via DPD Express, and are trackable.

You can see all shipping options here.

Will the contents of the package be revealed?

Nope. It just looks like a regular parcel, as below! All deliveries are sent in plain packaging with no indication of the contents.

How long will it take to get my package?

If you’re ordering from within the UK, our two primary delivery methods take 1 – 2 working days.

The Express options have an estimated delivery of 1 working day (this is a ‘next day’ service.

The Standard delivery option takes 2-3 business days.

The delivery options page gives more details.

Which countries do you ship to internationally?

Due to Brexit, we can no longer sell or ship items to Europe. We currently only serve the UK market.