We ship all UK deliveries under 2KG via Royal Mail. Deliveries over 2KG are sent via DPD Express, and are trackable.
All deliveries are sent in plain packaging with no indication of the contents.
As long as your product is being shipped to a UK address, there won’t be any indication as to the contents. It just looks like a regular parcel, as below!
For international orders, the contents of the package often needs to be marked on the side, in order to fulfil customs requirements.
If you’re ordering from within the UK, our two primary delivery methods take 1 – 2 working days.
The DPD Express Next Day and Weekend options have an estimated delivery of 1 working day.
If you’re ordering from outside the UK, it will take between 2 – 5 days, depending upon location.
The delivery options page gives more details.
Outside of mainland UK, we currently ship to:
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Republic of Ireland, Romania, Slovakia, Slovenia, Spain, and Sweden.
Our website uses encryption to ensure safety of transactions.
Your payment details are transmitted directly to our payment providers, so we never have a copy of your financial records on our servers.
You can request deletion of your account at any time.
No! You can checkout as a guest if you prefer not to create an account.
If you do want to create an account, you can do that during the checkout process – members regularly get discount deals!
You can track an order here.
When you place an order with a tracked delivery method, a link is provided in your dashboard that allows you to track the parcel’s journey with Royal Mail or DPD Express(depending on service chosen).
All orders placed from Monday to Friday (excluding public holidays) will be processed and shipped within 1 working day upon confirmation of payment.
Orders received before 16:00 GMT will be processed and dispatched the same day – excluding weekends.