ORDER TRACKING

Track Your Order

Enter your order details below to see the status of your purchase

You can check if your item has been dispatched here

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

If you want to track the status of your order once it has left us, please enter the tracking details received in your email.

How Order Tracking Works

Step 1: Processing

Your order is being carefully prepared and packed with love

Step 2: Shipping

Package collected by Royal Mail or DPD UK for delivery

Step 3: Delivered

Your order has been successfully delivered. Enjoy!

Frequently Asked Questions

Enter your order number and billing email in the form above, or log into your account to view all your orders and their current status. You’ll also receive tracking updates via email.

You’ll receive your tracking number via email within 24 hours of your order being dispatched. This email will include a direct link to track your package with Royal Mail or DPD UK.

Tracking information can take up to 24 hours to update after dispatch. If you don’t see updates after this time, please contact our support team at help@sextech.co.uk

If your order hasn’t been dispatched yet, we can update your delivery address. Please contact us immediately at help@sextech.co.uk with your order number.

Need Help With Your Order?

Our customer support team is here to help you Monday-Friday, 9am-5pm GMT
Contact Support